Data Collection and Usage
CaterHam Cycling may collect certain personal information from you while interacting with our website or services. The type of data collected may include:
- Contact information: such as your name, email address, and phone number provided when making inquiries, contacting us, or signing up for our newsletters.
- Account information: when you create an account with us, we may collect your username, password, and other details you provide in relation to your account.
- Usage data: we utilize Google Analytics to collect traffic data, which includes information about the web pages you visit, your browser type, device information, IP address, and time of visit. We do not collect personally identifiable information through this process.
We will only use your personal data for legitimate purposes, including:
- Providing you with requested information or services.
- Improving our website and services.
- Sending you relevant promotional offers, updates, and newsletters if you have given explicit consent to receiving such communications.
Data Storage and Retention
CaterHam Cycling utilizes secure systems and takes appropriate technical and organizational measures to safeguard your personal information. We retain your data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
As a user of our website or services, you have certain rights relating to your personal data. These rights include:
- Right of access: You have the right to request access to the personal information we hold about you.
- Right to rectification: You may request the correction or updating of any inaccurate or incomplete personal data we hold about you.
- Right to erasure: You can request the deletion of your personal information from our records.
- Right to objection: In certain circumstances, you have the right to object to the processing of your personal data for direct marketing purposes.
- Right to portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request the transfer of this information to another party, where feasible.
Please note that we may require additional information from you to verify your identity before processing your requests.
Data Security Measures
CaterHam Cycling values the security of your personal information. We implement appropriate technical and organizational measures to protect against unauthorized access, use, disclosure, modification, or destruction of personal data. Some of the security measures we take include:
- Regular risk assessments and evaluations.
- Encryption of personal data in transit using SSL/TLS technology.
- Ensuring secure communication with our third-party service providers.
Third-party Data Sharing
We do not sell, trade, or transfer your personal data to third parties unless explicitly disclosed or required by law. However, we may engage with trusted third-party service providers to assist us in operating our business and offering our services. These service providers will only have access to the personal information necessary to perform their functions, and they are obliged to keep it confidential.